Privacy policy.
YOUR PERSONAL INFORMATION
When you visit the Site, we collect certain information necessary to process your purchases.
We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
To process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud.
Personal Information such as, name, billing address, shipping address, email address, and phone number, will be collected during transaction. We do not store your payment information.
Exchange Policy.
Here at Snug Woodwork, we advocate for mindful purchasing decisions and sustainability.
As such, we do not allow order cancellations for non-defect reasons, to minimise waste and environmental impact from attaining materials for fabrication and for transporting to you. Please ensure that you have all the information you need before making your purchase.
Exchanges
Depending on the specifics of your issue, we may propose an exchange for your item. However, this will be due to our assessment and discretion.
Service Terms.
You may not use SNUG WOODWORK AND CARPENTRY PTE LTD products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by SNUG WOODWORK AND CARPENTRY PTE LTD.
Prices for our products are subject to change without notice. SNUG WOODWORK AND CARPENTRY PTE LTD reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SNUG WOODWORK AND CARPENTRY PTE LTD will be entitled to progress payments for services rendered in stages, in accordance to the stated payment terms. Progressive payments are due 7 days after invoice issuance. We reserve the right
to stop works until payments have been received.
Any failure to make payments to SNUG WOODWORK AND CARPENTRY PTE LTD pursuant to this quotation shall be considered substantial non-performance and shall constitute a cause for termination.
Late payment of invoices will be subjected to interest charges of 4% per month. Late payment interest will be charged on invoices left unpaid after 7 days from invoice due date.
Any changes to sizes, finishing or installation methods after confirmation will incur additional charges.
Prices quoted are for standard day works from 0930hrs to 1830hrs. Changes to main work schedule may incur additional charges, at discretion of SNUG WOODWORK AND CARPENTRY PTE LTD.
Prices may vary should site measurements differ more than 10% from provided joinery specifications.
If natural products or finish materials are specified, there will be tonality and grain variation to a certain extent. These variations will not be deemed as defects.